Customer feedback (complaints), is extremely important to any business.

 

Our team of experts mediate conversation between the parties with the aim of getting to the cause of the problem/unhappiness.

 

Once resolved, we provide a comprehensive feedback report, which contains tangible solutions and preventative action.

We celebrate customer compliments to the advantage of our subscribers.

 

Our team endeavors to obtain as much as possible unbiased, honest customer feedback.

 

We do write-ups on compliments which are advertised on our site and social media platforms.

 

We operate by Michael LeBooeuf’s philosophy of “A satisfied customer is the best business strategy of all.”

We handle all the legally required functions of employers in accordance with the Protected Disclosures Amendment Act.

 

Apart from providing subscribers with internal policy documents, we communicate on behalf of our subscribers and advise on appropriate action to resolve the issue.

DONDO Subscribers are operating according to the strict DONDO Principles, Mission and Vision and is committed to dispute resolution.

"It's not how we fall. It's how we get back up again." – Patrick Ness.

 

Your feedback is extremely important to our subscribers and we value your input.

 

Allow our team of experts to mediate conversation between you and our subscribers with the aim of getting to the cause of the problem/unhappiness.

 

Once resolved, we will provide you with a comprehensive feedback report. Rest assured that your identity will not be revealed to anyone unless you instruct us to share it.

DONDO is your employer’s choice of service provider to handle all the company’s protected disclosures requirements.

 

All our work is in accordance with the Protected Disclosures Amendment Act.

Shrinkages (employee dishonesty) is eventually paid for by consumers.

 

Allowing them to steal, and enrich themselves, is affecting the prices we pay for products.

 

Our world-class-system can turn the smallest, seemingly insignificant, bit of information into something usable. – Rest assured that your identity will NEVER be released to anyone.

DONDO Accredited Businesses complies with the DONDO Principles and is committed to dispute resolution.

DONDO Accredited Schools is committed to fighting bullies, dishonesty, and unethical behavior.

DONDO Accredited Creches is committed to creating safe havens for our children, free from bullying and abuse.

DONDO Accredited Retirement Villages is committed to creating a safe, tranquil environment where our seniors can retire free from bullying and abuse.