Businesses

DTTD Reviews Service Image
Customer Complaints & Compliments

Social media is powerful enough to make or break most businesses.

 

Dondo is the platform where business owners can engage through our trained experts with their clients to resolve problems before the upset client destroys the business’ image on social media.

 

Dondo is both a deterrent and a motivation tool.

 

Employees will think twice before upsetting clients, and employees will put in extra effort to get recognition.

 

Employers who reward employees for positive feedback received will see a drastic improvement in employee performance.

 

Spreading the message by displaying signage, adding the Dondo QR code on till slips, and promoting the service on the company website, will show clients that the business owner is committed to providing excellent service and products.

DTTD Reporting Image
Protected Employee Disclosures

Our subscribers are supplied with an internal company policy, where employees are informed that we are your communication platform between you and them.

 

Our experts handle all legally required communication and will advise on what action to take, to ensure our subscribers stay legally compliant.

 

We keep records of all disclosures should any employees in future claims that they have made a disclosure.

DTTD Whistleblowing Management Service Image
Whistleblowing Hotline Management

Consumers are tired of being “taxed” by dishonest people and they want to blow the whistle on them.

 

Unfortunately, the available platforms are either toothless, or consumers do not trust them.

 

Providing a platform for people to report unethical behaviour or dishonesty is the business owner’s radar where “bogeys” will sooner or later be detected.

 

Having this radar in place deters employees as they now know that anyone in the community can be the boss’ eyes and ears.

 

The Dondo system is designed to both deter hoaxes and to identify them, before valuable resources and money is wasted on false information.

 

Using former SAPS Investigators in our data processing procedures, where newly reported information is compared with information on our database, ensure better information for our subscribers.

Subscription Pricing

Silver Package – For Entities with 5 or less reports per month. If more than 5 reports are received in two consecutive months, DONDO will expect the subscriber to upgrade to the Gold Package.

Gold Package – For Entities with 6 or more reports per month. Ideal for entities in the service or hospitality sector.

0 - 30 EMPLOYEES
R750 Sign Up Fee
R3,000/year
  • SAVE 16.6% With Annual Billing
  • Whistleblowing Management
  • Customer Complaint Management
  • Customer Compliment Management
  • Protected Disclosures Management
  • Access to Q and A Service
  • Urgent Bulletins
  • Monthly Newsletters
  • Discounted Rates on Ad-Hoc Services
31 - 50 EMPLOYEES
R750 Sign Up Fee
R5,000/year
  • SAVE 16.6% With Annual Billing
  • Whistleblowing Management
  • Customer Complaint Management
  • Customer Compliment Management
  • Protected Disclosures Management
  • Access to Q and A Service
  • Urgent Bulletins
  • Monthly Newsletters
  • Discounted Rates on Ad-Hoc Services
51 - 100 EMPLOYEES
R750 Sign Up Fee
R10,000/year
  • SAVE 16.6% With Annual Billing
  • Whistleblowing Management
  • Customer Complaint Management
  • Customer Compliment Management
  • Protected Disclosures Management
  • Access to Q and A Service
  • Urgent Bulletins
  • Monthly Newsletters
  • Discounted Rates on Ad-Hoc Services
100+ EMPLOYEES
R750 Sign Up Fee
Upon Request
  • SAVE With Annual Billing
  • Whistleblowing Management
  • Customer Complaint Management
  • Customer Compliment Management
  • Protected Disclosures Management
  • Access to Q and A Service
  • Urgent Bulletins
  • Monthly Newsletters
  • Discounted Rates on Ad-Hoc Services
0 - 30 EMPLOYEES
R750 Sign Up Fee
R300/month
  • Whistleblowing Management
  • Customer Complaint Management
  • Customer Compliment Management
  • Protected Disclosures Management
  • Access to Q and A Service
  • Urgent Bulletins
  • Monthly Newsletters
  • Discounted Rates on Ad-Hoc Services
31 - 50 EMPLOYEES
R750 Sign Up Fee
R500/month
  • Whistleblowing Management
  • Customer Complaint Management
  • Customer Compliment Management
  • Protected Disclosures Management
  • Access to Q and A Service
  • Urgent Bulletins
  • Monthly Newsletters
  • Discounted Rates on Ad-Hoc Services
51 - 100 EMPLOYEES
R750 Sign Up Fee
R1,000/month
  • Whistleblowing Management
  • Customer Complaint Management
  • Customer Compliment Management
  • Protected Disclosures Management
  • Access to Q and A Service
  • Urgent Bulletins
  • Monthly Newsletters
  • Discounted Rates on Ad-Hoc Services
100+ EMPLOYEES
R750 Sign Up Fee
Upon Request
  • Whistleblowing Management
  • Customer Complaint Management
  • Customer Compliment Management
  • Protected Disclosures Management
  • Access to Q and A Service
  • Urgent Bulletins
  • Monthly Newsletters
  • Discounted Rates on Ad-Hoc Services
0 - 30 EMPLOYEES
R750 Sign Up Fee
R5,000/year
  • SAVE 16.6% With Annual Billing
  • Whistleblowing Management
  • Customer Complaint Management
  • Customer Compliment Management
  • Protected Disclosures Management
  • Access to Q and A Service
  • Urgent Bulletins
  • Monthly Newsletters
  • Discounted Rates on Ad-Hoc Services
31 - 50 EMPLOYEES
R750 Sign Up Fee
R8,000/year
  • SAVE 16.6% With Annual Billing
  • Whistleblowing Management
  • Customer Complaint Management
  • Customer Compliment Management
  • Protected Disclosures Management
  • Access to Q and A Service
  • Urgent Bulletins
  • Monthly Newsletters
  • Discounted Rates on Ad-Hoc Services
51 - 100 EMPLOYEES
R750 Sign Up Fee
R15,000/year
  • SAVE 30.5% With Annual Billing
  • Whistleblowing Management
  • Customer Complaint Management
  • Customer Compliment Management
  • Protected Disclosures Management
  • Access to Q and A Service
  • Urgent Bulletins
  • Monthly Newsletters
  • Discounted Rates on Ad-Hoc Services
100+ EMPLOYEES
R750 Sign Up Fee
Upon Request
  • SAVE With Annual Billing
  • Whistleblowing Management
  • Customer Complaint Management
  • Customer Compliment Management
  • Protected Disclosures Management
  • Access to Q and A Service
  • Urgent Bulletins
  • Monthly Newsletters
  • Discounted Rates on Ad-Hoc Services
0 - 30 EMPLOYEES
R750 Sign Up Fee
R500/month
  • Whistleblowing Management
  • Customer Complaint Management
  • Customer Compliment Management
  • Protected Disclosures Management
  • Access to Q and A Service
  • Urgent Bulletins
  • Monthly Newsletters
  • Discounted Rates on Ad-Hoc Services
31 - 50 EMPLOYEES
R750 Sign Up Fee
R800/month
  • Whistleblowing Management
  • Customer Complaint Management
  • Customer Compliment Management
  • Protected Disclosures Management
  • Access to Q and A Service
  • Urgent Bulletins
  • Monthly Newsletters
  • Discounted Rates on Ad-Hoc Services
51 - 100 EMPLOYEES
R750 Sign Up Fee
R1,800/month
  • Whistleblowing Management
  • Customer Complaint Management
  • Customer Compliment Management
  • Protected Disclosures Management
  • Access to Q and A Service
  • Urgent Bulletins
  • Monthly Newsletters
  • Discounted Rates on Ad-Hoc Services
100+ EMPLOYEES
R750 Sign Up Fee
Upon Request
  • Whistleblowing Management
  • Customer Complaint Management
  • Customer Compliment Management
  • Protected Disclosures Management
  • Access to Q and A Service
  • Urgent Bulletins
  • Monthly Newsletters
  • Discounted Rates on Ad-Hoc Services

A once-off joining and setup fee of R750.00 applies to all bussinesses.

Payment of all Fees is done in Advance.

Fees are per single premises.

For multiple premises, separate subscriptions need to be taken. – The joining fee only applies to the first one, when joining multiple premises in one session.

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Find the perfect subscription plan to meet your business needs.
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