Customer Complaint & Compliment Management Gateway

DTTD Complaints Management Home
Customer Complaint Management

Customer feedback (complaints), is extremely important to any business.

 

Our team of experts mediate conversation between the parties with the aim of getting to the cause of the problem/unhappiness.

 

Once resolved, we provide a comprehensive feedback report, which contains tangible solutions and preventative action.

DTTD Compliments Management Home
Customer Compliment Management

We celebrate customer compliments to the advantage of our subscribers.

 

Our team endeavors to obtain as much as possible unbiased, honest customer feedback.

 

We do write-ups on compliments which are advertised on our site and social media platforms.

 

We operate by Michael LeBooeuf’s philosophy of “A satisfied customer is the best business strategy of all.”

Subscription Pricing

Silver Package – For Entities with 5 or less reports per month. If more than 5 reports are received in two consecutive months, DONDO will expect the subscriber to upgrade to the Gold Package.

Gold Package – For Entities with 6 or more reports per month. Ideal for entities in the service or hospitality sector.

0 - 30 EMPLOYEES
R750 Sign Up Fee
R3,000/year
  • SAVE 16.6% With Annual Billing
  • Whistleblowing Management
  • Customer Complaint Management
  • Customer Compliment Management
  • Protected Disclosures Management
  • Access to Q and A Service
  • Urgent Bulletins
  • Monthly Newsletters
  • Discounted Rates on Ad-Hoc Services
31 - 50 EMPLOYEES
R750 Sign Up Fee
R5,000/year
  • SAVE 16.6% With Annual Billing
  • Whistleblowing Management
  • Customer Complaint Management
  • Customer Compliment Management
  • Protected Disclosures Management
  • Access to Q and A Service
  • Urgent Bulletins
  • Monthly Newsletters
  • Discounted Rates on Ad-Hoc Services
51 - 100 EMPLOYEES
R750 Sign Up Fee
R10,000/year
  • SAVE 16.6% With Annual Billing
  • Whistleblowing Management
  • Customer Complaint Management
  • Customer Compliment Management
  • Protected Disclosures Management
  • Access to Q and A Service
  • Urgent Bulletins
  • Monthly Newsletters
  • Discounted Rates on Ad-Hoc Services
100+ EMPLOYEES
R750 Sign Up Fee
Upon Request
  • SAVE With Annual Billing
  • Whistleblowing Management
  • Customer Complaint Management
  • Customer Compliment Management
  • Protected Disclosures Management
  • Access to Q and A Service
  • Urgent Bulletins
  • Monthly Newsletters
  • Discounted Rates on Ad-Hoc Services
0 - 30 EMPLOYEES
R750 Sign Up Fee
R300/month
  • Whistleblowing Management
  • Customer Complaint Management
  • Customer Compliment Management
  • Protected Disclosures Management
  • Access to Q and A Service
  • Urgent Bulletins
  • Monthly Newsletters
  • Discounted Rates on Ad-Hoc Services
31 - 50 EMPLOYEES
R750 Sign Up Fee
R500/month
  • Whistleblowing Management
  • Customer Complaint Management
  • Customer Compliment Management
  • Protected Disclosures Management
  • Access to Q and A Service
  • Urgent Bulletins
  • Monthly Newsletters
  • Discounted Rates on Ad-Hoc Services
51 - 100 EMPLOYEES
R750 Sign Up Fee
R1,000/month
  • Whistleblowing Management
  • Customer Complaint Management
  • Customer Compliment Management
  • Protected Disclosures Management
  • Access to Q and A Service
  • Urgent Bulletins
  • Monthly Newsletters
  • Discounted Rates on Ad-Hoc Services
100+ EMPLOYEES
R750 Sign Up Fee
Upon Request
  • Whistleblowing Management
  • Customer Complaint Management
  • Customer Compliment Management
  • Protected Disclosures Management
  • Access to Q and A Service
  • Urgent Bulletins
  • Monthly Newsletters
  • Discounted Rates on Ad-Hoc Services
0 - 30 EMPLOYEES
R750 Sign Up Fee
R5,000/year
  • SAVE 16.6% With Annual Billing
  • Whistleblowing Management
  • Customer Complaint Management
  • Customer Compliment Management
  • Protected Disclosures Management
  • Access to Q and A Service
  • Urgent Bulletins
  • Monthly Newsletters
  • Discounted Rates on Ad-Hoc Services
31 - 50 EMPLOYEES
R750 Sign Up Fee
R8,000/year
  • SAVE 16.6% With Annual Billing
  • Whistleblowing Management
  • Customer Complaint Management
  • Customer Compliment Management
  • Protected Disclosures Management
  • Access to Q and A Service
  • Urgent Bulletins
  • Monthly Newsletters
  • Discounted Rates on Ad-Hoc Services
51 - 100 EMPLOYEES
R750 Sign Up Fee
R15,000/year
  • SAVE 30.5% With Annual Billing
  • Whistleblowing Management
  • Customer Complaint Management
  • Customer Compliment Management
  • Protected Disclosures Management
  • Access to Q and A Service
  • Urgent Bulletins
  • Monthly Newsletters
  • Discounted Rates on Ad-Hoc Services
100+ EMPLOYEES
R750 Sign Up Fee
Upon Request
  • SAVE With Annual Billing
  • Whistleblowing Management
  • Customer Complaint Management
  • Customer Compliment Management
  • Protected Disclosures Management
  • Access to Q and A Service
  • Urgent Bulletins
  • Monthly Newsletters
  • Discounted Rates on Ad-Hoc Services
0 - 30 EMPLOYEES
R750 Sign Up Fee
R500/month
  • Whistleblowing Management
  • Customer Complaint Management
  • Customer Compliment Management
  • Protected Disclosures Management
  • Access to Q and A Service
  • Urgent Bulletins
  • Monthly Newsletters
  • Discounted Rates on Ad-Hoc Services
31 - 50 EMPLOYEES
R750 Sign Up Fee
R800/month
  • Whistleblowing Management
  • Customer Complaint Management
  • Customer Compliment Management
  • Protected Disclosures Management
  • Access to Q and A Service
  • Urgent Bulletins
  • Monthly Newsletters
  • Discounted Rates on Ad-Hoc Services
51 - 100 EMPLOYEES
R750 Sign Up Fee
R1,800/month
  • Whistleblowing Management
  • Customer Complaint Management
  • Customer Compliment Management
  • Protected Disclosures Management
  • Access to Q and A Service
  • Urgent Bulletins
  • Monthly Newsletters
  • Discounted Rates on Ad-Hoc Services
100+ EMPLOYEES
R750 Sign Up Fee
Upon Request
  • Whistleblowing Management
  • Customer Complaint Management
  • Customer Compliment Management
  • Protected Disclosures Management
  • Access to Q and A Service
  • Urgent Bulletins
  • Monthly Newsletters
  • Discounted Rates on Ad-Hoc Services

A once-off joining and setup fee of R750.00 applies to all bussinesses.

Payment of all Fees is done in Advance.

Fees are per single premises.

For multiple premises, separate subscriptions need to be taken. – The joining fee only applies to the first one, when joining multiple premises in one session.

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Find the perfect subscription plan to meet your business needs.
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