Customer feedback (complaints), is extremely important to any business.
Our team of experts mediate conversation between the parties with the aim of getting to the cause of the problem/unhappiness.
Once resolved, we provide a comprehensive feedback report, which contains tangible solutions and preventative action.
We celebrate customer compliments to the advantage of our subscribers.
Our team endeavors to obtain as much as possible unbiased, honest customer feedback.
We do write-ups on compliments which are advertised on our site and social media platforms.
We operate by Michael LeBooeuf’s philosophy of “A satisfied customer is the best business strategy of all.”
Silver Package – For Entities with 5 or less reports per month. If more than 5 reports are received in two consecutive months, DONDO will expect the subscriber to upgrade to the Gold Package.
Gold Package – For Entities with 6 or more reports per month. Ideal for entities in the service or hospitality sector.
A once-off joining and setup fee of R750.00 applies to all bussinesses.
Payment of all Fees is done in Advance.
Fees are per single premises.
For multiple premises, separate subscriptions need to be taken. – The joining fee only applies to the first one, when joining multiple premises in one session.
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