Retirement Villages

The Daily Challenges our Senior Citizens Face

Unethical Staff Members

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Unethical Staff Members

Dishonesty

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Dishonesty

Bullying

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Bullying

Unsafe Facilities

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Unsafe Facilities

The DONDO Solution for Senior Citizens

A secure online portal for incident reporting, easily accessible by residents of care facilities, family members and staff through scanning a QR code.

Reports can include:

  • Bullying
  • Unethical behavior
  • Dishonesty
  • Sexual abuse
  • Maintenance issues

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Info reported to DONDO specialist.

Info reported to DONDO specialist.

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Expert engages in trust-building communication and obtains more information.

Expert engages in trust-building communication and obtains more information.

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A detailed report with a proposed action plan and costs provided to the management.

A detailed report with a proposed action plan and costs provided to the management.

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If we are appointed, we follow the process which may include investigators, social services and more to assist.

If we are appointed, we follow the process which may include investigators, social services and more to assist.

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If we are not appointed, we keep monitoring the process and will only close our file once the whistleblower is happy.

If we are not appointed, we keep monitoring the process and will only close our file once the whistleblower is happy.

Advantages of using DONDO

  • We use our unique skills to convert the smallest piece of information into something that can be used in an investigation.
  • Our record keeping and follow-ups ensure that institutions deal appropriately with staff members and dishonest/unethical individuals.
  • We include the management of the facility and at least two board members in our processes to ensure transparency and that action gets taken.
  • We ensure that employers always adhere to relevant legislation.
  • All services are provided privately and discretely.

Our Maintenance Record Keeping Service

  • Maintenance issues can be logged on the site by residents, their family members, and staff members.
  • Photos can be uploaded to make explanations less complicated.
  • Cleaning and maintenance staff receive email notifications as soon as an issue is reported.
  • Every report gets a unique reference number and will only be marked as “completed” once feedback had been provided.
  • A list of pending issues is mailed to cleaning and maintenance staff regularly, which can be used as a to-do list.

Subscription Pricing

Retirement Village / Frailcare Centre
R1500/year
  • Maintenance Issues Reporting and Record Keeping
  • Whistleblowing Management
  • Complaint Management
  • Compliment Management
  • Protected Disclosures Management
  • Access to Q and A Service
  • Urgent Bulletins
  • Monthly Newsletters
  • Discounted Rates on Ad-Hoc Services
Family Member Profile
R179/year
  • Bullying Reporting
  • Unethical Behavior Reporting
  • Abuse Reporting
  • Maintenance Issues Reporting
  • Access to Institution Bragging Portal
  • Access to Q and A Service

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